Bit 3454 Study guides, Class notes & Summaries

BIT 3454 Exam #1re-engineering management approach - correct answer complete redesign total quality management approach - correct answer best way to improve all aspects benchmarking management approach - correct answer look at best practices and take ideas from that self-managed work teams management approach - correct answer coworkers and peers work together to improve a process six-sigma management approach - correct answer identify and eliminate waste t/f variation exists ...

BIT 3454 Exam 1Process improvement - correct answer Activities to improve the overall level of the process, reducing variation Two jobs - correct answer 1. Do our work 2. Improve on how we do our work Value of the ratio between improving and doing is: - correct answer Expected to increase in the future Activities of process improvement: - correct answer Flowcharting, collecting data, identify areas to improve, change the process, check the impact, make the improvements apart of bu...

BIT 3454 FinalProcesses and their 4 elements/components - correct answer resources, inputs, activities, output Efficiency (calculating it) - correct answer operational efficiency - measures inputs and outputs. cycle time efficiency - relates to speed waste, error, defect, accident Focus of Six Sigma - correct answer identify and remove the cause of defects by minimizing variability. have all outputs within 6 standard deviations from the mean define, measure, analyze, improve...

BIT 3454 Exam 1 The 9 blocks of the Business Model Canvas are: - correct answer 1. customer segments 2. value proposition 3. channels 4. customer relationships 5. revenue streams 6. key resources 7. key activities 8. key partnerships 9. cost structure types of value propositions: Blue Ocean Strategy - correct answer create uncontested market space; make the competition irrelevant; create and capture new demand; break the value-cost trade-off; align the whole system of a firm's act...

BIT 3454 Test 3Special Cause Variation - correct answer 1. Could Potentially fix immediately 2. Point falls outside control limits 3. OR nonrandom pattern within control limits Common Cause Variation - correct answer 1. Only way to reduce it is to improve the process 2. Random variation within control limits Generic Control Chart - correct answer 1. Method for monitoring a process to identify special causes of variation 2. Constructed by taking sample measurements of a process cha...

BIT 3454 HW and Video Quizzes Module 1DBS agents as well as a group of Innosight consultants developed 3-steps to implement a successful BEANs system. What are those steps in order? - correct answer Specify desired characteristics, identify blockers, come up with interventions The article on the barriers to innovation mention an acronym that helps businesses increase the amount and ease of innovation amongst their daily operations. The acronym BEANs stands for: - correct answer Behavioral E...

BIT 3454 Test 1Business Process - correct answer A business process is a series of steps of business activities, the purpose of which is ultimate customer satisfaction by providing what customers need, when they need it and the way they need it BPI: Business Process Improvement - correct answer BPI: A structured approach for continually optimizing business processes through analysis, modeling and monitoring—a systematic approach for solving business problems and helping organizations meet...

BIT 3454 Test 1Which tool is best for differentiating between special and common cause variation in a business process? - correct answer Control Chart T/F: The value of the ratio between improving and doing is expected to decrease in the future - correct answer False T/F: A rigid information technology system can make process improvement difficult - correct answer True T/F: Special cause variation is inherent to the process - correct answer False The values of DPMO that are typic...

BIT 3454 Test 2attribute - correct answer is a performance characteristic that is either present or absent in the product or service under consideration (e.g., in or out of tolerance, error/defect present or absent). Variable data - correct answer data that are continuous (e.g., length, weight, and time). Hypothesis testing - correct answer used to determine whether claims on product or process parameters are valid (SPC) Statistical Process Control - correct answer a procedure used ...

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