Exam (elaborations)
TEST BANK & INSTRUCTOR RESOURCE for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Valarie A. Zeithaml, Mary Jo Bitner and Dwayne Gremler. ISBN-, ISBN10: 0078112109. (All 16 Chapters)
TEST BANK & INSTRUCTOR RESOURCE for Services Marketing: Integrating Customer Focus Across the Firm 7th Edition by Valarie A. Zeithaml, Mary Jo Bitner and Dwayne Gremler. ISBN-, ISBN1 0: . (All 16 Chapters) TABLE OF CONTENTS- Part 1: Foundations for Services Marketing Chapter 1: Introduction to Serv...
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