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BA105 Ch4 Exam Questions with Correct Answers
Because jargon can be confusing, it should never be used in business writing. - AnswerFalse 
Every message you write should begin with the notion that your audience is thinking 
What's in it for me?(WIIFM) - Answer-True 
Robert must send an e-mail message to a client in Turkey. He is carefully selecting his 
words to ensure that his Turkish client, who speaks English as a second language, will 
understand them. He is involved in which part of the communication process? - AnswerMessage enco...
- Exam (elaborations)
- • 6 pages •
Because jargon can be confusing, it should never be used in business writing. - AnswerFalse 
Every message you write should begin with the notion that your audience is thinking 
What's in it for me?(WIIFM) - Answer-True 
Robert must send an e-mail message to a client in Turkey. He is carefully selecting his 
words to ensure that his Turkish client, who speaks English as a second language, will 
understand them. He is involved in which part of the communication process? - AnswerMessage enco...