Salesforce customer 360 Study guides, Class notes & Summaries

Salesforce Field Service Lightning Exam study complete solution Field Service: Competing Goals and Objectives - Cost Savings Revenue Growth Customer Satisfaction Employee Satisfaction What is Field Service Management? - Deliver a superior customer experience Integrated to contact center and Sales on one platform for 360 degree customer view Drive out costs Intelligent Work Scheduling gets right tech to the right job at the right time Drive better field tech utilization Real-time ...

Which three ways can Salesforce Data Cloud support the Customer 360 Experience? A. Create unified customer profiles across all touchpoints by connecting identities, engagement data, customer orders, loyalty, and marketing journeys. B. Auto-convert all of your data across your IT Ecosystem into insightful and meaningful information with no intervention. C. Capture and unify data from anywhere with a high-scale data ingestion service. D. Be able to analyze your data with Salesforce Core Report...

Gainsight Admin Certification Exam (Latest 2023/ 2024 Update) Questions and Verified Answers| 100% Correct| Grade A Q: Vault is accessible in many places throughout Gainsight A - True B - False Answer: A - True Q: In Gainsight Go you can find: A - A link to Gainsight support B - Gainsight Release notes C - Product documentation & tutorials D - A link to Gainsight Community E - All of the above Answer: E - All of the above Q: Gainsight Community is: A - ...

Certified Development Lifecycle and Deployment Architect Solutions Complete final exam 2024 Universal Containers has started building a customer Lightning community thatcontains a few dozen Aura components. The development team lead has come to the Salesforce architect about questions regarding testing the Lightning components. What two knowledge points can the architect pass to the developmentteam lead? Choose 2 answers A.There is a $T test helper object that can be used to create...

Salesforce Associate Exam - Questions and Answers Salesforce Customer 360 FOR CUSTOMERS integrated CRM platform to help companies perform better with a single, shared customer view (centralizes all customer data) and can see everything in one view What are some Salesforce Customer 360 solutions for the company? -log their interactions with the platform -personalize marketing -collect actionable insights based on their data Customer 360 Platform Services AI Mobile Blockchain: share data in a se...

Salesforce Associate Certification Exam Questions And Answers What is salesforce? a customer relationship management solution that gives every business team- from sales and marketing to commerce, service, and beyond- a single, shared view of every customer. What is trailhead? online learning platform learning topics are organized into modules, which are broken up into units to finish a unit you earn points by completing a quiz or challenge trails are groups of modules that provide gui...

What are the core pillars of Data Cloud capabilities? - Connect, Harmonize, Unify, Analyze and Predict, and Act - Import, Export, Query, Copy, Paste - Ingest, Augment, Network, Contain, Broadcast - Connect, Transpose, Unify, Accelerate, Act - Connect, Harmonize, Unify, Analyze and Predict, and Act What does it mean to build a trust-based, first-party data asset? - Obtain competitive data from reliable sources through interviews, surveys, and polls. - Ensure opt-in consent...

This is the upgraded version of excel, Google Sheets and spreadsheets. This ecosystem allows you to check in with clients automatically based on where they are in the customer journey. This is a place where you will not have to worry about losing customer data. This is the leading CRM (Customer Relationship Management) provider with many products to help serve your customer. - Answer- What is the Salesforce Ecosystem? These permissions allow stakeholders to keep their deals, cases and ...

Salesforce Business Analyst Certification Exam - Questions and Answers What's a proven way to help executives understand how new processes or products can enable change? A. Thoroughly describe the system configuration details. B. Keep the conversation strictly focused on what the existing system can do. C. Describe how the system can enable business innovation and help customers. (Framing the discussion around innovation and helping customers is the most likely way to motivate executives to e...

SALESFORCE CERTIFIED ASSOCIATE EXAM 2023 ALL DONE MATERIAL GUIDE WITH TESTED QUESTIONS AND ANSWERS What is the Salesforce Ecosystem? What does the Salesforce security permissions do? How is Salesforce a multi-tenant environment? What are Superbadges? What is the Trailhead Academy? What is Salesforce Customer 360? What is the Salesforce Sales cloud? What is the Salesforce Service cloud? What is the Salesforce Marketing cloud? What is the Salesforce Exp...