MSSC Quality Certification Study guides, Class notes & Summaries

Which is NOT one of the steps used in the glass box method? rotate object in glass box The three standard views of an object are ______. top, front, right side What is the order of precedence of lines in a drawing? object, hidden, center What type of feature is parallel to the surface being dimensioned? dimension line A ______ dimension is described in inches per foot. shaft taper To establish on a drawing that 1/4 inch equals 1 inch, the designer would write ______. 1/4 = 1 Se...

1. Inspection data requires for making effective manufacturing decisions: Accurate data. 2. A feature of all mistake-proofing systems is: Automated inspection. 3. A manufacturer has several options to handle nonconforming materials. The option to use a nonconforming material is acceptable: Only if it does not affect performance or cause a safety hazard. 4. A process SOP should include clearly stated procedures for dealing with nonconforming materials. If nonconformity is detected and th...

Quality A product meets/exceeds the expectations and the needs of the customer Quality Planning Designing a process that is capable of meeting quality standards Inspection An assessment activity that compares a specific product quality with a standard value; taking a measurement and comparing it to a standard Quality Audit An independent review that compares some aspect of quality performance with the standard of that performance Nonconforming Product A product that does not meet spe...

Automated part inspection commonly uses __________. vision systems Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. hold _____________ inspections assure that the equipment, personnel and processes being used are providing the desired results and allow systems to be pinpointed and solutions implemented before the problem can escalate. In-process When parts need further inspection they should be labeled as ______. Hold Red tags are typicall...

The performance of the product as viewed by the customer is ultimately the most important measure of __________. Product quality To reduce variation, minimize defects, and to shorten cycle time are considered __________ goals. Quality Defect prevention is the __________ of the four types of quality costs. Most cost effective A history of dependability and customer satisfaction should be considered when __________. Evaluating a potential supplier A worker should __________ any time th...

root cause the deficiency in a system that explains why a problem exists. Root Cause Failure Analysis (RCFA) the procedure to determine the cause of a defective product or a non conforming process Cause and Effect diagram a problem analysis tool used to identify the possible factors that affect an outcome. AKA fishbone chart or Ishikawa chart Design of Experiments (DoE) A structured method to determine the relationship between various factors affecting a process and the process output. ...

A feature of all mistake-proofing systems is: Automated inspection Third-party audits provide evidence that a quality program meets standards. A Third-party audit might be performed in order to: Acquire or maintain certification An auditor bases his/her audit report on data collected by: Directly observing the process. Interviewing workers and supervisors , Examining production records A possible source of inaccuracy in inspection data is: Human error Communication breakdowns can lea...

What should a receiving inspector do if incoming material is found to be nonconforming? Reject the material Sampling plans are determined by Frequency chart When connected to a PC, a digital caliper can be used to Collect SPC data ECN stands for Engineering Change Notice Adjusting an instrument or device to a standard is called Calibration To ensure the accuracy of a Standard Operating Procedure it needs to be Validated and approved Multiple people sign off on Corrective Action...

Which type of feature is parallel to the surface being dimensioned? Dimension line The three standard views of an object are __________. Top, front, right side Which type of lines are used to show the counterbored hole in the part? Hidden lines The number of views in a drawing __________. Is the fewest number that shows all of the features and dimensions Which of the following steps is NOT used in the glass box method? Rotate object in glass box. What type of drawing is shown? Mul...

Question: Of the four roles of management, controlling covers which of the following actions: Monitoring actual to standard work performance Question: The performance of the product as viewed by the customer is ultimately the most important measure of __________. Product quality Question: To reduce variation, minimize defects, and to shorten cycle time are considered __________ goals. Quality Question: Defect prevention is the __________ of the four types of quality costs. Most cost eff...