Departmental objectives Study guides, Class notes & Summaries
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HRD4801 Assignment 11 Semester 2 2023 (SOLUTIONs)
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ASSIGNMENT 11 
Lesson 11 
DUE DATE Unique number 
10 January 
LEARNING OUTCOMES 
After completing this assignment, you should be able to 
• calculate the return on investment (ROI) of a human resource development (HRD) intervention 
in an organisation by applying the ROI formula 
• evaluate the percentage calculated 
• discuss and apply the steps of the ROI implementation process 
• apply the ROI implementation process to measure the financial impact of an HRD intervention 
• reflec...
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Fire Instructor State Test-with complete solutions
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The quality of being open and truthful that will encourage students to react, respond, and cooperate more positively is: 
A. empathy 
B. fairness 
C. sincerity 
D. personal integrity - Answer- sincerity 
 
The term profession is defined as a: 
A. hobby that is created out of a special interest 
B. career that is inherited or passed down by a family member 
C. vocation that requires specialized knowledge and long preparation 
D. job that develops out of education acquired in a short period o...
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MSSC SAFETY ASSESSMENT | 336 Questions with 100% Correct Answers.
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MSSC SAFETY ASSESSMENT | 336 Questions with 100% Correct Answers. 1. An_________ customer is a person or organization that receives services or products 
in exchange for compensation. 
a) Internal 
b) External 
c) In-house 
d) Departmental -Ans-External 
2. Improving external customer satisfaction is the main objective of __________. 
a) Customer service department. 
b) Retired employees 
c) Maintenance departments 
d) HR departments. -Ans-customer service 
3. Vendors could be considered what ty...
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NAHQ CPHQ Exam 2023 with complete solutions
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CPQA - ANSWER-certified professional in quality assurance 
 
When did CPHQ begin to advance the profession of quality and when was the first certification administered? - ANSWER-1976; Sept 8 1984 
 
Board of Director's Quality Role - ANSWER-1. set policy 
2. financial and strategic direction 
3. quality of care 
4. goals and objectives 
5. establish quality priorities 
 
Leadership - ANSWER-ability to influence an individual or group toward achievement of a goal and includes determining the ...
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HCA340 - Week 5 Final Exam
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Question 1 
1 / 1 pts 
Match the following terms to their definitions: 
Correct! 
External environment 
the total set of forces that influences operations not within the 
organization's boundaries; consists of semi-controllable and noncontrollable 
forces 
Correct! 
Front-line supervisor 
a manager who manages front-line staff and reports to middle- and 
top-level managers about an organization's daily activities to ensure that the 
organization's short-term goals are achieved 
Correct! 
Line...
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Defense Acquisition University: ACQ- ACQ 1010 All modules Exams.
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Defense Acquisition University: ACQ- ACQ 1010 All modules Exams 1-10 Answered and graded 100% score; Latest Fall 2022. 
Test – ACQ 1010 Module 1 Exam: Systems Acquisition Management Overview 
1. Select the Department of Defense’s (DoD’s) decision-support system described as: “this is the 
process by which the Department of Defense (DoD) identifies, assesses and prioritizes the 
capabilities the military requires to fulfill its mission and is often referred to as the requirements 
generat...
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HRCI- SPHR Practice Exam
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One of your production managers uses incentives to reward employees for meeting operational objectives. This is the best example of which of the following leadership styles? 
A. Charismatic leadership 
B. Transactional leadership 
C. Laissez-faire leadership 
D. Authoritarian leadership - Answer-B. Transactional leaders are characterized by a "this for that" style. These leaders use both rewards and discipline when necessary to accomplish organizational and departmental objectives. 
 
Consensu...
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NIGP CPP Module A Exam Questions and Answers All Correct
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NIGP CPP Module A Exam Questions and Answers All Correct 
A strategic plan is a course of action to achieve long-range goals, generally up to five years. Strategic plans reflect the company's direction and its purpose as stated in its mission statement. To develop strategic plans, top management must develop and use summary reports on finances, operations, and the external environment. - Answer-Strategic Plan 
 
A tactical plan is a course of action to achieve short-term goals, generally withi...
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MEPAP VOCABULARY LATEST I[DATE 100% CORRECT
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MEPAP VOCABULARY LATEST I[DATE 
 
100% CORRECT 
 
Manager A person who is in charge of a business or part of a business. 
 
Vision Statement Expresses what the organization should become, where it wants to go 
strategically. 
 
Mission Statement A short, specific written statement of the reason a business exists and 
what it wants to achieve. 
 
Philosophy Statement A written statement that reflects the organizational values, vision, and 
mission 
 
Conflict A perceived incompatibility of action...
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HRCI- SPHR Practice Exam 2023 with 100% correct answers
- Exam (elaborations) • 44 pages • 2023
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One of your production managers uses incentives to reward employees for meeting operational objectives. This is the best example of which of the following leadership styles? 
A. Charismatic leadership 
B. Transactional leadership 
C. Laissez-faire leadership 
D. Authoritarian leadership - correct answer -B. Transactional leaders are characterized by a "this for that" style. These leaders use both rewards and discipline when necessary to accomplish organizational and departmental objectives. 
 ...
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